Best Buy Update #5

6:03 pm Personal

I went to my local Best Buy store last night. Not only did they have my laptop, but they had also replaced the screen. (YAY!)

Everything seems to be in working order.

Oddly, they restored the hard drive using a set of the laptop’s restore CD’s (which I did not send them).

I made an image of the drive before sending it off, and I was planning to format soon anyway, so it is not that big of a deal.
Still, I cannot imagine why replace the screen would cause them for wipe the hard drive.

I almost wonder if it was done simply out of spite. Just to cause me more lost time or something.

Either way, I now have my laptop again.
It has been repaired.
And I know to never trust Best Buy or their Performance Service Plan ever again.

Dave

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