Best Buy Update #4

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I just recieved a call from the customer who recieved my laptop the first time I shipped it off for repair.

He informed me that Best Buy had left a message on his answering machine, letting him know that his laptop was ready for pickup at the store in Shreveport, LA.

Good thing I had the unit shipped back to my local store rather than my home, otherwise it would be in the wrong city again.

I cannot believe that they still have the information incorrect in their system.

That is simply ridiculous.

I will pick it up today (if they will let me, since I have no ticket, and the wrong name is on the service order.)

Hopefully the unit is actually fixed.

I will keep you updated